Any question before or after the booking?
1 out of 6 cars has a tampered mileage. This is just one example of a scam. The used car market is a jungle. Too often we hear stories of buyers who soon after their purchase find themselves with large bills. Buying a car is an important life project and should not be a source of stress. Everyone has their own business. Ours is to make sure you buy the right vehicle with pre-purchase car inspection.
Yes, we have inspectors who are certified and trained to inspect electric and plug-in hybrid vehicles. The proposed inspection for this type of vehicle was designed with several experts in the field.
The inspection of a vehicle does not require lifting it 6 feet high. Our inspectors are equipped to check the lifting points, the frame and the exhaust for rust.
If there is a leak under the vehicle in the transmission, gearbox or differential, we will know. Lifting the vehicle would allow us to determine more precisely the source of the leak. For us, the presence of a leak on one of these components is enough to advise against the purchase. The intervention to repair such a leak would cost several thousand dollars.
Sure, our inspection is useful for both buyers and sellers. It can help you diagnose issues with your car before selling it or before going on a trip.
Your presence is not recommended. Here are the main reasons:
– Finding a common availability between the seller, an inspector and yourself complicates the logistics in addition to reducing the chances of finding an appointment fast.
– It could affect the quality of our inspectors’ work. Concentration is crucial for the inspector, and it allows them to be rigorous on the analysis of the vehicle. The inspection can last up to 2h depending on the type of vehicle.
If you wish to be present, we invite you to indicate it in the section “Additional requests” of the reservation form.
No. It is the inspector who decides the time of the inspection. This allows them to avoid unnecessary travel. Of course, you are informed of the date and time of the inspection once the appointment is made with the seller. The Kiwiz team makes sure that the intervention is carried out under 48 hours after the reservation. If you book on Monday morning at 10am, you will receive the inspection report by Wednesday morning at 10am. Rest assured that we do our best to be as responsive as possible. It is possible that the inspection will be done after 48 hours if the seller does not have availability.
Yes, you’ll find out once the inspector calls the seller to schedule an appointment. We will contact you as soon as possible.
Yes, we communicate with you by e-mail every step of the way.
The report is e-mailed to you immediately after the inspection.
If the vehicle has been sold in the meantime: Kiwiz offers a credit for a future inspection, without a time limit.
In case the seller does not want Kiwiz to come and inspect the vehicle: This is a bad sign, and it is likely that the seller is aware of a hidden defect on the vehicle. Kiwiz offers a credit for a next inspection, without a time limit.
Note that it is up to you to make sure that the seller agrees to have a third-party inspection done.