Career
About us
2018. Montreal.
Edouard, now CEO, car enthusiast, works alongside his studies in a used car dealership, as a salesman. He is disappointed with the experience offered to his customers: a lack of ethics and transparency, and a single goal: to sell car stock. Adelaide has no automotive knowledge and finds it difficult to buy a used car. She doesn't feel confident. One of her friends buys a lemon, and that's the straw that broke the camel's back. It dissuades her from buying a car.
In short, the automobile is an industry in crisis of confidence, with many asymmetries of information between the buyer and the seller. This is why Edouard and Adélaïde decided to found Kiwizn network of independent automotive experts that provides an impartial opinion on the vehicles inspected.
mission and vision
On a daily basis, the team has a mission : Help individuals buy a vehicle with confidence and easily.
Kiwiz offers its customers partner thanks to a network of independent certified inspectors allowing them to receive an impartial opinion on the vehicle, and ease thanks to a 100% online reservation system and a service within 48 hours.
With an ambitious vision about to vision to become the trusted reference in used cars market who is from become the trusted benchmark in used cars, the team is not afraid to look far ahead!
Our team
Why work at Kiwiz?
- A dynamic and ambitious team.
- The opportunity to be a key person in the company.
- Have multiple hats, never get bored!
- A flat hierarchy and proximity to all team members.
- A company with social impact, with values considered as the reliability (being able to trust each member of the team), ambition (not limited to the status quo) and collaboration (alone we go faster, together we go further!).
The work environment in our offices in Montreal:
- Flexible and agile, hybrid work possible 🤸 ♂️
- Bright, modern coworking spaces, with unlimited (good) coffee! ☕
- An entrepreneurial community where entrepreneurs come together every day and help each other.
- Recurring team building with the whole team.
The team in the Montreal offices!
Ready to join our Kiwiz army to win the Lemons War?
Open positions
TechLead / Full Stack Developer
Full time - Montreal - As soon as possible - Stock options after 1 year
- Full stack developer: JavaScript (NodeJS), HTML, CSS, TypeScript (Angular)
- Good knowledge of APIs (creation and communication)
- Good knowledge of Databases (MySQL, MongoDB)
- Challenges: web development and managementof a team of 3 junior developers
Trainee Data analysis
Full time 4 months OR part time 6 months / flexible - Montreal - As soon as possible - Competitive compensation
With the data collected from the application (CRM, MongoDB, Hotjar, Google Analytics), 3 mandates:
1) Improve the model suggestion algorithm cars, and make it sharper:
Analyze the criteria and needs of the client entered in the form with the suggested models received.
- Sort the data
- Analyze the trends that emerge
- Create an action plan with concrete avenues for developers to implement
2) Analyze user behavior
- Analyze data relating to users / customers + determine trends and phenomena that emerge in order to understand the target personas and their respective behavior
- Growth Hacking: in collaboration with the CMO, optimize marketing funnels and conversion rates according to different behavioral patterns, by performing and analyzing them (example: A / B tests in emailing campaigns)
3) set up data capture
- Identify missing data to assess some important trends
- Use and configure Hotjar and Google Analytics to its full potential
Fields of study :
- Student in a Canadian school or university eligible for the program MITACS
- Master's degree in business intelligence, digital transformation or data science and business analytics
- 2nd cycle microprogram in data mining in business intelligence
- Baccalaureate year 3 specializing in Business Intelligence / Business Analytics / Marketing
- Studies in a similar field (business analytics, business intelligence, data science etc.)
profile:
- Analytical mind
- Logical and lively mind
- Curious
- Strong capacity for learning and resourcefulness
- Rigorous
- Taking initiative
- Proficiency in French / English
Strengths:
Knowledge and experience:
- MongoDB language
- Digital marketing
- Tracking, Google Analytics
- PowerBI
- Coding and web development
- Data analysis
Trainee Community Manager / Marketing
Part time 4 months - Flexible - Montreal - Competitive compensation - Beginning of January 2022 - Possibility to continue
Goal of the internship: Increase the notoriety and visibility of Kiwiz
Mandates:
- Manage social networks (determine content, create it and publish it)
- Expand the Kiwiz community (mainly on Instagram)
- Unite this community through contests (to win Kiwiz weekends), organized every week on social networks
Mandatory : Permanent resident or Canadian (necessary for our grant programs)
Fields of study:
- Student in a Canadian school or university
- Fields of study: communication, marketing
Profile :
- Perfectly bilingual
- Very good writing skills
- A very good sense of interpersonal skills
- Créatif.ve, a good sense of design and aesthetics. Includes the Kiwiz vibe and its brand image
- Dynamic
- Stimulated by the achievement of objectives
- Resourceful
- You are not afraid to put yourself in front of the camera!
Skills / Knowledge :
- CANVA, Instagram, Facebook, Linkedin
- Video shooting and editing
Assets :
- Automobile interest 🚘
- You are fun and you transmit your good vibe in the way you communicate 🤪
- Mastery of the Adobe suite
Trainee Back end web development
Full time 4 months OR part time 6 months - Montreal - January 2022 - Competitive compensation
Final objective of the project : Improve the experience of our customers through the implementation of innovative technological solutions
1) Automate the inspection process: creation and communication with our partners' APIs to obtain automated repair quotes, which will automatically send reports to customers after the inspection
2) Filter ads from the web using artificial intelligence: implement the Google API, in order to be able to ensure the good condition of a car simply with the photo of the ad.
3) Increase the quality of the ads sent to Kiwiz members with the creation of an algorithm
Fields of study:
- Student in a Canadian school or university eligible for the program MITACS
- Bachelor's degree year 3 or 4 in software engineering, or computer science OR Master's degree in a similar field OR studies in a similar field
Knowledge of full stack web development
Necessary :
- Experience in back-end web development (Javascript (Node.js))
- Full stack development knowledge
Strengths: - bases or experience in artificial intelligence,
- Good knowledge of APIs (creation and communication)
- Good knowledge of Databases (MongoDB)
- Experience in UX / UI
- Experience in algorithm development
- Tracking experience
Trainee Front end web development
Full time 4 months OR part time 6 months - Montreal - January 2022 - Competitive compensation
Final objective of the project : Improve the experience of our customers through the implementation and creation of innovative technological tools in our services
3 mandates :
- Create a car model comparison tool. According to the criteria entered by the user in the form, our algorithm proposes the most suitable models. We go through this step in order to improve our algorithm in the choices offered. From September, once the algorithm has been improved, we want to transform the interface of this algorithm which is currently a form followed by results, into a tool that allows the user to choose the models of cars, to compare them, according to filters.
- Creation of a space on the platform that allows members to consult and have recommendations on the maintenance required on their car
- Integration of Google Maps and Google Calendar to simplify the planning of test drives for our members.
Fields of study:
- Student in a Canadian school or university eligible for the program MITACS
- Bachelor's degree year 3 or 4 in software engineering, or computer science OR Master's degree in a similar field OR studies in a similar field
Necessary :
- Knowledge of full stack web development
- A minimum of experience in Front end web development (HTML, CSS, Typescript (Angular)
strengths:
- Basics or experience in artificial intelligence
- Good knowledge of APIs (creation and communication)
- Good knowledge of Databases (MongoDB)
- Experience in UX / UI
- Experience in algorithm development
- Tracking experience
Principal Inspector Automobile industry
Full time - Montreal - As soon as possible - Competitive compensation
You should :
- Work within the operational team.
- Perform vehicle inspections. Inspections are carried out outdoors, regardless of the weather conditions (winter or summer).
- Train new inspectors. The customer service team will communicate to you the regions in which new inspectors need to be recruited. It will be your responsibility to train them. The training involves travel across Canada (Vancouver to Halifax).
- You are responsible for the quality of the operations of the network of inspectors.
- You are responsible for contact with the 20+ Kiwiz inspectors, their mobilization and regular follow-up.
- Listening, understanding needs and reporting them to management and the technical team will be part of your daily work.
Distribution of working time:
- Manage and mobilize the network of inspectors (40% of your time).
- Perform passenger vehicle inspections (40% of your time)
- Train new inspectors (20% of your time)
Required profile :
- Mechanic, foreman, or equivalent
- 2 years of experience in general mechanics
- Experience in auction inspection and/or rental return (more).
- Ready to work outdoors in all weather conditions (summer and winter).
- Ability to manage problems and make decisions.
- Sense of responsibility and initiative.
- Willingness to travel
Required Skills :
- Responsiveness, reliability, rigor
- Good communication skills
- Team mobilization
- Languages spoken: English and French (French: a minimum of basic skills in writing and speaking)
Conditions of employment:
- Possess a valid class 5 driver's license
- Type of employment: Full-time, permanent
- Annual salary: $70 - 000
Customer Satisfaction Manager Automobile industry
Full time - Montreal - As soon as possible - Competitive compensation
You will mainly work with B2C customers. Your main role will be to ensure that the customer experience is top notch. To do this, you will also ensure the proper functioning of the network of inspectors and the constant improvement of our inspection report.
Main Responsibilities:
Provide 5* customer service (B2C): 50% of the time
- Answer questions from prospects and customers via chat, email and phone.
- Helping customers achieve their goals of buying the right car with confidence.
- Ensure that all inspection assignments are assigned to an inspector.
- If buying the car is not recommended, take time with customers to explain why, help them find a good car, answer their questions, and direct them to another Kiwiz inspection.
Recruit inspectors and manage the network: 25% of the time
- Publish ads on recruitment platforms when new inspectors are needed (opening of new cities, demand exceeds supply, etc.).
- Organize technical calls to verify if the automotive knowledge of the inspector is sufficient to be part of the Kiwiz network.
- Register them on our application and accompany them (remotely) during their first inspection.
- Mobilize the network (meet the inspectors, call them regularly, check if they have any problems/suggestions, etc).
- Problems and opportunities for improvement should be reported
Improve our inspection report: 25% of the time
- Monitor it constantly and think about improvements that can be made
- Improving our recommendation matrix
- Improve our price estimation matrix
Skills:
- Bilingual English/French (oral and written)
- Sales
- Excellent mechanical and automotive knowledge
- Good communication
- Meaning of relationships
- Team mobilization
Experiences:
- Former position of technical supervisor or related to automotive mechanics (more)
- Sales experience (more)
- Experience in inspections (more)
- Customer service experience (more)
Advantage:
- Many opportunities for advancement within a growing company.
- Business spirit ; be one of the first 10 employees 🔥.
- Join an exciting startup adventure within a friendly and passionate team that shares values such as ambition, transparency, learning and personal development.
- A company driven by its mission. We allow people to buy a car with confidence.
- Opportunity to put into practice your sense of initiative.
- Possibility of purchase option for employees.
Conditions of employment:
- You must be legally authorized to work in Canada
- Salary: $50 to $000 (depending on experience)
- Holidays: 2 weeks + 10 days of end-of-year holidays
- Full time (40H), Monday to Friday
- Hybrid work: remotely or from our offices in Montreal.
Spontaneous application
Send your resume and cover letter to adelaide@kiwiz.ca
Trainee Data analysis
Full time 4 months OR part time 6 months / flexible - Montreal - As soon as possible - Competitive compensation
With the data collected from the application (CRM, MongoDB, Hotjar, Google Analytics), 3 mandates:
1) Improve the model suggestion algorithm cars, and make it sharper:
Analyze the criteria and needs of the client entered in the form with the suggested models received.
- Sort the data
- Analyze the trends that emerge
- Create an action plan with concrete avenues for developers to implement
2) Analyze user behavior
- Analyze data relating to users / customers + determine trends and phenomena that emerge in order to understand the target personas and their respective behavior
- Growth Hacking: in collaboration with the CMO, optimize marketing funnels and conversion rates according to different behavioral patterns, by performing and analyzing them (example: A / B tests in emailing campaigns)
3) set up data capture
- Identify missing data to assess some important trends
- Use and configure Hotjar and Google Analytics to its full potential
Fields of study :
- Student in a Canadian school or university eligible for the program MITACS
- Master's degree in business intelligence, digital transformation or data science and business analytics
- 2nd cycle microprogram in data mining in business intelligence
- Baccalaureate year 3 specializing in Business Intelligence / Business Analytics / Marketing
- Studies in a similar field (business analytics, business intelligence, data science etc.)
profile:
- Analytical mind
- Logical and lively mind
- Curious
- Strong capacity for learning and resourcefulness
- Rigorous
- Taking initiative
- Proficiency in French / English
Strengths:
Knowledge and experience:
- MongoDB language
- Digital marketing
- Tracking, Google Analytics
- PowerBI
- Coding and web development
- Data analysis
